familyHotline for Enterprise
Never Miss a Critical Staff Call Again
One on-call number that rings your entire care team at once — escalating automatically until someone answers.
Care centers can't afford missed calls. familyHotline gives your staff a shared hotline with simultaneous ring, answering machine detection, and a full escalation chain from charge nurse to medical director.
248
calls handled / month
95%
answered under 4s
3 tiers
auto-escalation
How it works for your team
Simultaneous ring across your entire shift team
When a call comes in, every nurse on shift rings at once. Whoever's free picks up — no transfers, no delay.
Automatic escalation chain
If primary staff don't answer, the call automatically escalates — from floor nurses to charge nurse to medical director — until someone picks up.
AI call summary to the whole team
Every call ends with an AI-generated text summary sent to all staff members, so nothing is lost between shifts.
No app required
Staff receive calls on their existing phones. No new hardware, no app installs, no training.
Security
Your call data stays private — by design
- · Phone number credentials encrypted with AES-256-GCM — key stored separately from the database
- · Call recordings and transcripts encrypted at rest in secure object storage
- · Database compromise cannot be used to impersonate your number or make calls
- · No third-party has access to your team's call data
See a live working example
Explore a real-time dashboard showing calls, member rings, and AI summaries — no sign-up required.
Open enterprise dashboard